Privacy Policy

At Haqiqat, we value your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide directly or through your interactions with our website. This includes:

  • Personal Details: Your name, email address, phone number, billing and shipping address, and payment information (processed securely).
  • Account Information: Login credentials if you create an account.
  • Order Details: Purchase history, products ordered, and transaction information.
  • Technical Data: IP address, browser type, and cookies to enhance your user experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including delivery and customer service.
  • Communicate with you about your purchases, offers, or updates.
  • Improve and personalize your shopping experience.
  • Comply with UK legal and regulatory obligations.
  • Detect and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Such as payment processors, delivery partners, and IT support to facilitate our operations.
  • Legal Obligations: When required by law or to protect the safety and rights of our customers or business.

4. Cookies and Tracking

We use cookies to improve your browsing experience by:

  • Saving your preferences and past interactions.
  • Monitoring website performance and analytics.
    You can disable cookies through your browser settings, but some features of the site may be affected.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

As a UK customer, you have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your data, where applicable.
  • Opt-out of direct marketing communications.
  • Withdraw consent for data processing at any time.

To exercise your rights, contact us at haqiqatjewellery@gmail.com.

7. Security Measures

We prioritize the protection of your data with robust security measures, including encryption and secure payment gateways. However, no system is completely immune to risks, so we encourage you to share your information responsibly.

8. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy policies of these third-party sites and recommend reviewing their policies.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date noted above.

10. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us: